2021-2022 Ford Edge Rearview Camera Software Error Causes Display Failure
Ford is recalling 2021-2022 Edge vehicles with a software error that may cause the rearview camera to display a blank or distorted image. This reduces driver visibility behind the vehicle, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The rearview camera system is critical for vehicle safety, particularly for preventing back-over collisions. Although no injuries or crashes have been reported, this software defect in a safety-critical system represents a significant risk of harm, warranting a High severity classification per the rubric criterion for 'risk-of-harm products where injury has not yet been reported.'
Plain-English summary
Ford Motor Company is recalling certain 2021 and 2022 Edge vehicles. The vehicles are affected by a software error in the rearview camera system that may cause the camera to display a blank or distorted image when the vehicle is in reverse.
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle. This reduced visibility increases the risk of a crash.
The recall affects approximately 78,376 vehicles. Ford will update the rearview camera software through a dealer or over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners can contact Ford customer service at 1-866-436-7332 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
The recalled product
- Product
- FORD EDGE
- Brand
- FORD
- Manufacturer
- Ford Motor Company
- Category
- Vehicle
- Affected units
- 78,376
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- EDGE
Distribution
Distributed nationwide across the United States.
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