The Recall Desk
HighNHTSA·22V151000·Announced 2022-11-03

2021-2022 Ford Edge Rearview Camera Software Error Causes Display Failure

Ford is recalling 2021-2022 Edge vehicles with a software error that may cause the rearview camera to display a blank or distorted image. This reduces driver visibility behind the vehicle, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The rearview camera system is critical for vehicle safety, particularly for preventing back-over collisions. Although no injuries or crashes have been reported, this software defect in a safety-critical system represents a significant risk of harm, warranting a High severity classification per the rubric criterion for 'risk-of-harm products where injury has not yet been reported.'

Plain-English summary

Ford Motor Company is recalling certain 2021 and 2022 Edge vehicles. The vehicles are affected by a software error in the rearview camera system that may cause the camera to display a blank or distorted image when the vehicle is in reverse.

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle. This reduced visibility increases the risk of a crash.

The recall affects approximately 78,376 vehicles. Ford will update the rearview camera software through a dealer or over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners can contact Ford customer service at 1-866-436-7332 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
2021 FORD EDGE
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle
Hazard
  • software-error
  • visibility-defect
  • crash-risk
Affected units
78,376

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EDGE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category