The Recall Desk
Our severity:SevereNHTSA·21V473000·Announced 2021-06-24

GM Recalls Cadillac SRX and Saab 9-4X for Rear Suspension Defect

General Motors is recalling 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles because a rear suspension part may be loose, increasing crash risk.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension) that can cause loss of vehicle control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

General Motors, LLC is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The recall addresses a defect where the rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash. Owners are advised not to drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving.

Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed on August 6, 2021, and final owner notification letters were mailed on October 25, 2021. Customers may contact Cadillac customer service at 1-800-333-4223 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CADILLAC, SAAB SRX, 9-4X
Brand
CADILLAC
Manufacturer
General Motors, LLC
Category
Vehicle — SUV
Hazard
Affected units
380,498

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SRX
  • 9-4X

Distribution

Distributed nationwide across the United States.

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