The Recall Desk
Our severity:SevereNHTSA·14V571000·Announced 2014-09-19

GM Recalls Cadillac SRX and Saab 9-4X for Rear Suspension Defect

General Motors is recalling 2010-2015 Cadillac SRX and 2011-2012 Saab 9-4X vehicles because a loose rear suspension part may cause loss of vehicle control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension) that could lead to loss of vehicle control and a crash, meeting the criteria for a Severe rating.

Plain-English summary

General Motors LLC is recalling certain model year 2010-2015 Cadillac SRX vehicles and 2011-2012 Saab 9-4X vehicles. The recall covers Cadillac SRX vehicles manufactured between April 14, 2009, and September 1, 2014, and Saab 9-4X vehicles manufactured between February 1, 2011, and September 13, 2011.

The defect involves the jam nut in the rear suspension toe adjuster link, which may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds and may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment, which could cause a loss of vehicle control and increase the risk of a crash.

GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts and replace the parts if there is evidence of damage or a loose link, free of charge. The recall began on November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

The recalled product

Product
CADILLAC, SAAB SRX, 9-4X
Brand
CADILLAC
Manufacturer
General Motors LLC
Category
Vehicle — SUV
Hazard
Affected units
290,241

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SRX
  • 9-4X

Distribution

Distributed nationwide across the United States.

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