The Recall Desk
Our severity:HighNHTSA·21V289000·Announced 2021-04-23

REV Ambulance Recalls 2019-2021 Type I and IX Vehicles for Display Defect

REV Ambulance Group Orlando is recalling 2019-2021 Type I and IX ambulances because LCD displays may lock up, potentially delaying emergency efforts.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (ambulance) where injury has not yet been reported, fitting the 'High' severity criteria for potential delay in emergency efforts.

Plain-English summary

REV Ambulance Group Orlando, Inc. is recalling certain 2019-2021 Type I and IX vehicles equipped with Weldon V-Mux Vista IV LCD displays. These displays are used for controlling emergency vehicle lighting and HVAC functions. The recall affects 20 vehicles in total.

The defect involves low voltage spikes that may cause the LCD display to lock up or become nonfunctional due to varying electrical installations. A locked-up or non-functional display can delay emergency efforts, which can increase the risk of injury.

REV has notified owners, and Weldon, a division of Akron Brass, will provide a replacement display free of charge. Owner notification letters were mailed on May 5, 2021. Owners may contact REV customer service at 1-855-661-9232 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ROAD RESCUE, WHEELED COACH TYPE III, TYPE IX, TYPE I
Brand
ROAD RESCUE
Manufacturer
REV Ambulance Group Orlando, Inc.
Category
Vehicle — Ambulance
Hazard
Affected units
20

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • TYPE III
  • TYPE IX
  • TYPE I

Distribution

Distributed nationwide across the United States.

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