The Recall Desk
HighNHTSA·20V783000·Announced 2020-12-15

AEV Ambulances Recalled for Potential LCD Display Malfunction

Halcore is recalling specific 2020-2021 AEV ambulances because electrical spikes may cause the emergency lighting and HVAC control display to lock up or fail.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (ambulance) where a functional failure could delay emergency efforts and increase injury risk, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Halcore Group, Inc. is recalling certain 2020-2021 American Emergency Vehicle (AEV) ambulances, including the Traumahawk Type I Ram 4500, Type I Ford F-450 and F-550, and Medium Duty Ambulance Freightliner M2 models. These vehicles are equipped with Weldon V-Mux Vista IV Standard LCD displays used to control emergency vehicle lighting and HVAC functions.

The recall is due to a defect where the displays may experience low voltage spikes caused by varying electrical installations. This can cause the LCD display to lock up or become nonfunctional. If the display fails, it can delay emergency efforts, which increases the risk of injury.

Halcore will notify owners, and dealers will provide updated replacement Vista IV units free of charge. The recall began on January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
AEV TYPE 1 F-SERIES AMBULANCE, TRAUMAHAWK, FREIGHTLINER M2 AMBULANCE
Brand
AEV
Manufacturer
Halcore Group, Inc.
Category
Vehicle — Ambulance
Hazard
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • TYPE 1 F-SERIES AMBULANCE
  • TRAUMAHAWK
  • FREIGHTLINER M2 AMBULANCE

Distribution

Distributed nationwide across the United States.

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