The Recall Desk
Our severity:SevereNHTSA·16V605000·Announced 2016-08-17

Road Rescue Emergency Vehicles Recalled for Electrical Short Circuit Risk

REV is recalling 2010-2016 Road Rescue emergency vehicles due to power control modules that may cause short circuits, risking electrical damage, loss of headlights, or fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) that explicitly increases the risk of fire and crashes, meeting the criteria for a Severe (4) rating.

Plain-English summary

REV Ambulance Group Orlando, INC. is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles. These vehicles were manufactured between January 1, 2010, and May 1, 2016. The recall affects 172 vehicles equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products.

The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation. This defect can result in a short circuit, which may damage components of the vehicle's electrical system. Such damage can affect vehicle functions, such as causing a loss of headlights, which increases the risk of a crash. Additionally, a short circuit may increase the risk of a fire.

REV will notify owners, and dealers will upgrade the software or retrofit fuses free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ROAD RESCUE SPECIALTY VEHICLE, PROMEDIC, METROMEDIC, DURAMEDIC
Brand
ROAD RESCUE
Manufacturer
REV Ambulance Group Orlando, INC.
Category
Vehicle — Emergency Vehicle
Hazard
Affected units
172

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • SPECIALTY VEHICLE
  • PROMEDIC
  • METROMEDIC
  • DURAMEDIC
  • ULTRAMEDIC
  • TRANSMEDIC

Distribution

Distributed nationwide across the United States.

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