The Recall Desk
SevereNHTSA·21V244000·Announced 2021-04-07

New Flyer Recalls Electric Buses Due to Inverter Firmware Errors

New Flyer is recalling certain 2013-2021 electric buses because firmware errors in the inverters may cause the electric drive system to shut down, increasing the risk of a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (inverter firmware causing drive system shutdown) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

New Flyer of America, Inc. is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. The recall involves 227 vehicles in total.

Firmware errors in the inverters may cause the electric drive system to shutdown. A sudden loss of power increases the risk of a crash.

New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
NEW FLYER XE60, XE35, XE40, XHE40
Brand
NEW FLYER
Manufacturer
New Flyer of America, Inc.
Category
Vehicle — Electric Bus
Hazard
Affected units
227

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • XE60
  • XE35
  • XE40
  • XHE40
  • XHE60

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · NEW FLYER

Same manufacturer · New Flyer of America, Inc.

See all →

Same hazard · loss of power

See all →