The Recall Desk
LowNHTSA·21V237000·Announced 2021-04-05

Mercedes-Benz Sprinter VIN Mismatch Recall

Daimler Vans USA is recalling one 2019 Mercedes-Benz Sprinter because its VIN numbers do not match, potentially preventing owners from receiving safety recall notices.

What this means for you

Cosmetic or documentation issue. No expected health impact, but the manufacturer is correcting the affected products.

Our severity reasoning: The recall addresses a documentation and labeling issue (VIN mismatch) rather than a direct mechanical defect, fitting the rubric criteria for documentation issues.

Plain-English summary

Daimler Vans USA, LLC is recalling one 2019 Mercedes-Benz Sprinter vehicle. The recall addresses a defect where the Vehicle Identification Number (VIN) listed on the vehicle's dashboard, certification label, and body-in-white do not match. This discrepancy causes the vehicle to fail compliance with the requirements of 49 CFR Part 567, "Certification."

The mismatched VIN may prevent the consumer from receiving information about open safety-recall campaigns. This lack of information increases the risk of injury, a crash, or fire.

The recall began on May 11, 2021. Daimler Vans USA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dashboard and certification label free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER (VS30)
Brand
MERCEDES-BENZ
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPRINTER (VS30)

Distribution

Distributed nationwide across the United States.