The Recall Desk
HighNHTSA·21V156000·Announced 2021-03-10

2021 BMW XB7, X5, and X7 Head Restraints May Detach in Crash

BMW is recalling certain 2021 XB7, X5, and X7 vehicles because the head restraints on second-row outer seats may be an incorrect type and could detach during a crash, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle safety defect involving head restraint attachment and potential detachment during a crash. No injuries or deaths have been reported. Per the severity rubric, a risk-of-harm product without reported injury scores as High.

Plain-English summary

BMW of North America, LLC is recalling certain 2021 BMW XB7, X5, and X7 vehicles. The head restraints on the second-row outer seats may be an incorrect type for these vehicles.

If a head restraint is incorrect, it may detach during a crash. This could increase the risk of injury to occupants in the event of a collision.

Affected owners should contact BMW customer service at 1-800-525-7417. BMW will notify owners, and dealers will inspect and replace the head restraints as necessary at no cost. The recall began May 3, 2021. Owners can also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
BMW X7, XB7, X5, X5 HYBRID
Brand
BMW
Manufacturer
BMW of North America, LLC
Category
Vehicle — Seating / Head Restraint
Hazard
Affected units
258

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • X7
  • XB7
  • X5
  • X5 HYBRID

Distribution

Distributed nationwide across the United States.

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