The Recall Desk
Our severity:SevereNHTSA·20V772000·Announced 2020-12-11

Mercedes-Benz Recalls One 2019 Sprinter 2500 for Hood Installation Defect

Daimler Vans USA is recalling one 2019 Mercedes-Benz Sprinter 2500 because the engine hood may not have been installed properly, posing an injury risk in a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (hood installation) that could result in injury during a crash, meeting the criteria for a Severe rating.

Plain-English summary

Daimler Vans USA, LLC is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The recall addresses a defect where the engine hood may not have been installed properly.

In the event of a crash, the improperly installed hood could make contact with the windshield and enter the passenger compartment, increasing the risk of injury to occupants.

Daimler Vans USA will notify owners, and dealers will replace the engine hood free of charge. The recall was expected to begin on January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER 2500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

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