The Recall Desk
HighNHTSA·20V624000·Announced 2020-10-08

Harley-Davidson Recalls 2020 LiveWire Motorcycles for Software Defect

Harley-Davidson is recalling 2020 LiveWire motorcycles because a software issue may cause the electric powertrain to shut down unexpectedly, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (motorcycle) where a loss of propulsion may increase the risk of a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Harley-Davidson Motor Company is recalling certain 2020 LiveWire (ELW) motorcycles. The recall addresses a software issue in the Onboard Charging (OBC) system that may cause the electric vehicle powertrain to shut down unexpectedly and fail to restart.

An unexpected loss of propulsion without the ability to restart may increase the risk of a crash. The recall began on October 19, 2020.

Harley-Davidson will notify owners, and dealers will update the OBC software free of charge. Owners may contact Harley-Davidson customer service at 1-800-258-2464 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
HARLEY-DAVIDSON/LIVEWIRE ELW (LIVEWIRE)
Brand
HARLEY-DAVIDSON/LIVEWIRE
Manufacturer
Harley-Davidson Motor Company
Category
Vehicle — Motorcycle
Hazard
Affected units
1,012

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ELW (LIVEWIRE)

Distribution

Distributed nationwide across the United States.

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