The Recall Desk
HighNHTSA·20V444000·Announced 2020-07-29

Thor Motor Coach motorhomes recalled for faulty swivel seat wiring harnesses

Certain 2020-2021 Thor motorhomes with swivel seats have wiring harnesses that may be routed incorrectly, potentially causing side airbags to deploy inadvertently or fail during crashes. Owners should contact Thor or Mercedes-Benz for free inspection and repair.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall addresses a wiring defect that could cause side airbag malfunction, potentially resulting in injury during a crash. No injuries have been reported, making the hazard real but theoretical without documented actual harm.

Plain-English summary

Certain 2020 and 2021 Thor Motor Coach motorhomes equipped with swivel seats are being recalled due to wiring harness routing issues. The affected models include Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau, Freedom Elite, Gemini, Chateau Citation, Compass, Siesta, and Synergy, built on Sprinter Van chassis (platform 970). The wiring harnesses for the front seats may have been routed incorrectly and could become jammed or damaged within the swivel seat frames.

If the wiring harness is damaged, the side airbag within the seat may deploy inadvertently or fail to deploy as designed in a crash, increasing the risk of injury to vehicle occupants. An estimated 463 vehicles are affected.

Thor will notify owners, and Mercedes-Benz dealers will provide free inspection and repair of the wire harness routing. The repair involves checking the wiring for both front seats and adding clips or cable ties as needed. Owners can contact Thor customer service at 1-877-855-2867, Mercedes-Benz customer service at 1-877-762-8267, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). Additional information is available at www.safercar.gov.

The recalled product

Product
THOR MOTOR COACH GEMINI, COMPASS, redundant SYNERGY, CHATEAU CITATION
Brand
THOR MOTOR COACH
Manufacturer
Thor Motor Coach
Category
Vehicle — Motorhome
Hazard
Affected units
463

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (14)

  • GEMINI
  • COMPASS
  • redundant SYNERGY
  • CHATEAU CITATION
  • TIBURON
  • SIESTA
  • DELANO
  • FREEDOM ELITE
  • DAYBREAK
  • FOUR WINDS
  • QUANTUM
  • redundant CHATEAU
  • redundant QUANTUM
  • redundant FOUR WINDS

Distribution

Distributed nationwide across the United States.

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