The Recall Desk
HighNHTSA·20V308000·Announced 2020-05-27

Thor Motor Coach Recalls 2020 Motorhomes Due to Manual Error

Thor Motor Coach is recalling 566 2020 motorhomes because the owner's manual incorrectly describes the automatic parking function, which could lead to vehicle rollaway.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle rollaway) where injury has not yet been reported, fitting the 'High' severity criteria for theoretical hazards without confirmed incidents.

Plain-English summary

Thor Motor Coach is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes. These vehicles are built on Mercedes-Benz Sprinter chassis (platform 907 VS30) and are equipped with automatic transmissions. The recall affects 566 units.

The owner's manual does not correctly specify the conditions under which the automatic parking function (Auto-P) operates. If a customer relies on the Auto-P function as described in the manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out, which could increase the risk of a crash.

Thor Motor Coach will notify owners, and a Mercedes-Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function. This recall began on June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
THOR MOTOR COACH, THOR SYNERGY, GEMINI, DELANO, TIBURON
Brand
THOR MOTOR COACH
Manufacturer
Thor Motor Coach
Category
Vehicle — Motorhome
Hazard
Affected units
566

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (13)

  • SYNERGY
  • GEMINI
  • DELANO
  • TIBURON
  • COMPASS
  • CHATEAU CITATION
  • SIESTA
  • FOUR WINDS SIESTA
  • DAYBREAK
  • CHATEAU
  • FOUR WINDS
  • FREEDOM ELITE
  • QUANTUM

Distribution

Distributed nationwide across the United States.

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