Electric awning defect recalled in Thor Motor Coach motorhomes
Thor Motor Coach is recalling 2022-2023 motorhomes whose electric retractable awning may drop due to a failing welded seam. This increases the risk of injury.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This recall involves a structural failure of recreational vehicle equipment with potential for injury if the awning drops unexpectedly. No illnesses or injuries have been reported. Per the rubric, this qualifies as High (Score 3): a risk-of-harm product where injury has not yet been reported.
Plain-English summary
Thor Motor Coach (TMC) is recalling certain 2022-2023 motorhomes, including the Geneva, Four Winds, Chateau, and Quantum models. The vehicles have electric retractable awnings with a welded seam on the fabric that may separate during normal operation.
When the welded seam separates, the awning can drop or extend beyond its normal operational range. This defect increases the risk of injury to occupants or bystanders.
Approximately 262 units are affected. Owners should contact TMC customer service at 1-877-855-2867 to schedule a repair or replacement. Owner notification letters were mailed by September 16, 2022. Repairs and replacements will be provided free of charge by authorized dealers.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.
The recalled product
- Product
- THOR MOTOR COACH FOUR WINDS, QUANTUM, CHATEAU, GENEVA
- Brand
- THOR MOTOR COACH
- Manufacturer
- Thor Motor Coach
- Category
- Vehicle — Recreational Vehicle
- Affected units
- 262
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- FOUR WINDS
- QUANTUM
- CHATEAU
- GENEVA
Distribution
Distributed nationwide across the United States.
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