The Recall Desk
Our severity:SevereNHTSA·20V430000·Announced 2020-07-24

Mercedes-Benz Recalls One 2020 GLE 350 for Seat Bolt Issue

Mercedes-Benz is recalling one 2020 GLE 350 because a driver's seat bolt may not be installed correctly, which could increase injury risk in a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (seat fastener) that increases the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling one 2020 GLE 350 vehicle. The recall addresses a defect where one of the four bolts securing the driver's seat may not have been installed correctly and may fail.

If the driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash. The recall began on August 31, 2020.

Mercedes-Benz will notify owners, and a dealer will inspect the driver's seat fastening bolts and tighten them as necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE 350
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Seat
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLE 350

Distribution

Distributed nationwide across the United States.

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