The Recall Desk
HighNHTSA·19V867000·Announced 2019-12-06

Mercedes-Benz Recalls 2020 GLE 450 for Third-Row Headrest Defect

Mercedes-Benz is recalling one 2020 GLE 450 4MATIC because third-row headrests may not hold in place, increasing injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (headrest securing mechanism) that increases the risk of injury in a crash, but no injuries or fatalities have been reported, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling one 2020 GLE 450 4MATIC vehicle. The recall addresses a defect in the third-row seating headrests, which were manufactured with insufficient padding and a securing rod that may not hold the headrest in place. This issue affects the adjustment and operation of the headrests.

The defective headrests may not properly protect the occupant in the event of a crash, which increases the risk of injury. No specific injuries or fatalities are reported in the source text.

Mercedes-Benz will notify dealers and replace the third-row headrests on the affected vehicle free of charge. The recall was expected to begin on February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ GLE 450
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • GLE 450

Distribution

Distributed nationwide across the United States.

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