The Recall Desk
Our severity:SevereNHTSA·20V153000·Announced 2020-03-19

Volkswagen Recalls 2019-2020 Audi A6 Vehicles for Starter Fire Risk

Volkswagen is recalling 2019-2020 Audi A6 vehicles with mild-hybrid technology because moisture in the starter generator may cause a short circuit and fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a risk of fire, which falls under the 'significant injury/property-damage reports' or high-risk hazard criteria for vehicle recalls, warranting a Severe rating.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. The recall addresses a defect where moisture may enter the starter generator, potentially causing an electrical short circuit.

A short circuit in the starter generator increases the risk of a fire. The source text does not report any specific injuries, deaths, or property damage associated with this defect.

Volkswagen will notify owners, and dealers will replace the starter generator free of charge. The recall began on May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
AUDI A6
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Passenger Car
Hazard
Affected units
5,471

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • A6

Distribution

Distributed nationwide across the United States.

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