The Recall Desk
SevereNHTSA·18V229000·Announced 2018-04-11

Audi Recalls 2012-2017 Models Due to Coolant Pump Fire Risk

Volkswagen Group of America is recalling specific Audi models because a coolant pump defect may cause overheating or short-circuiting, increasing the risk of a fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (coolant pump) that explicitly increases the risk of a fire, which aligns with the rubric criteria for a score of 4 (Severe) regarding significant injury/property-damage reports or structural defects.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2012-2017 Audi vehicles, including the A5 Cabriolet, A5 Sedan, Q5, A6, A4 Sedan, and A4 allroad. These vehicles are equipped with 2.0L Turbo FSI engines. The recall covers 342,867 vehicles.

The defect involves an electric coolant pump that can become blocked with debris from the cooling system, causing the engine to overheat, or can short-circuit due to moisture within the pump. A blocked or short-circuited pump can increase the risk of a fire.

Audi will notify owners, and dealers will replace the pumps free of charge. The recall began on September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's recall numbers are 19N3/19N4. This recall is in addition to the coolant pump software update applied under recall 17V002.

The recalled product

Product
AUDI A6, A5, Q5, A4 ALLROAD
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Cooling System
Hazard
Affected units
342,867

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • A6
  • A5
  • Q5
  • A4 ALLROAD
  • A5 CABRIOLET

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · AUDI

Same manufacturer · Volkswagen Group of America, Inc.

See all →

Same hazard · fire

See all →