The Recall Desk
SevereNHTSA·17V298000·Announced 2017-05-03

Audi Recalls Q5 and Q7 Models for Fuel Pump Flange Crack Risk

Volkswagen Group of America is recalling 2013-2017 Audi Q5 and Q7 vehicles because a fuel pump flange may crack, allowing fuel to leak and increasing fire risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (fuel pump flange) that creates a risk of fire, which aligns with the 'Severe' criteria for structural defects or significant injury/property-damage reports.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak. A fuel leak in the presence of an ignition source increases the risk of a fire.

Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
AUDI Q5, Q7
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Fuel System
Hazard
Affected units
240,487

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • Q5
  • Q7

Distribution

Distributed nationwide across the United States.

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Same hazard · fire

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