The Recall Desk
Our severity:SevereNHTSA·16V660000·Announced 2016-09-13

Audi Recalls Q5 and Q7 Vehicles for Fuel Pump Flange Crack Risk

Audi is recalling 2007-2012 Q7 and 2009-2012 Q5 vehicles because a cracked fuel pump flange may leak fuel, increasing the risk of fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fuel system defect that increases the risk of fire, which aligns with the rubric criterion for 'significant injury/property-damage reports' or structural vehicle defects involving fire hazards.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain model year 2009-2012 Audi Q5 and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The recall involves 143,214 vehicles. The fuel pump flange on these vehicles may crack, which allows fuel to leak.

A fuel leak in the presence of an ignition source increases the risk of a fire. No specific injuries or fatalities are reported in the source text.

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
AUDI Q7, Q5
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Fuel System
Hazard
Affected units
143,214

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • Q7
  • Q5

Distribution

Distributed nationwide across the United States.

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