The Recall Desk
HighNHTSA·19V198000·Announced 2019-03-13

TCI Recalls 2015 and 2017 Transtech Buses with Wheelchair Lift Defect

Transportation Collaborative is recalling 2015 and 2017 Transtech buses because a wheelchair lift cam may fail, allowing the platform to rise too high and increase injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect where a wheelchair lift may fail, creating a risk of injury to users. Per the rubric, risk-of-harm products where injury has not yet been reported are classified as High.

Plain-English summary

Transportation Collaborative, Inc. (TCI) is recalling certain 2015 and 2017 Transtech Buses equipped with Ricon S-Series and K-Series wheelchair lifts. The recall addresses a defect in the wheelchair lift positioning input cam, which may fail while the lift is in use. This failure allows the platform to travel higher than the vehicle's floor height, causing the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury. The source text does not report any specific incidents of injury or death associated with this defect.

TCI will notify owners, and Ricon dealers will replace the lift positioning input cam free of charge. The recall began on April 24, 2019. Owners may contact TCI customer service at 1-845-988-0419 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TRANS TECH CST
Brand
TRANS TECH
Affected units
3

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CST

Distribution

Distributed nationwide across the United States.