Mercedes-Benz Recalls 2019 C-Class Vehicles for Electronic Parking Brake Software Issue
Mercedes-Benz is recalling 2019 C300 and AMG C43 vehicles because a software defect may prevent the electronic parking brake from disengaging.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where the defect could increase the risk of a crash, but no specific injuries or fatalities are reported in the source text.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain 2019 C300 and AMG C43 vehicles due to a defect in the Electronic Stability Program (ESP) software. The affected models include the C300, C300 4MATIC, C300 Coupe, C300 4MATIC Coupe, C300 Cabrio, C300 4MATIC Cabrio, C43 AMG, C43 AMG Cabrio, and C43 AMG 4MATIC Coupe.
After parking and exiting the vehicle, the ESP software may prevent the electronic parking brake from being disengaged when the driver returns to the vehicle, unless the ESP system is manually deactivated. The source notes that driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Mercedes has notified owners, and dealers will update the ESP system software free of charge. The recall began on January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ C 300, AMG C43
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC.
- Affected units
- 675
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- C 300
- AMG C43
Distribution
Distributed nationwide across the United States.
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