The Recall Desk
SevereNHTSA·18V513000·Announced 2018-08-03

Mercedes-Benz Recalls 2018 E 400 Cabrio for Child Seat Anchor Defect

Mercedes-Benz is recalling 2018 E 400 Cabrio vehicles because the child seat anchoring system may not be properly installed, increasing injury risk in a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (child seat anchoring system) that can increase the risk of injury in a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The recall addresses a defect in the child seat anchoring system (ISOFIX), which may not have been properly installed in these vehicles.

If the ISOFIX console partially detaches from the car body during a crash, it can increase the risk of injury for a child in a child seat. The recall began on September 28, 2018.

Dealers will inspect the ISOFIX console and replace it if necessary, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E 400
Brand
MERCEDES-BENZ
Affected units
39

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • E 400

Distribution

Distributed nationwide across the United States.

Same manufacturer · Mercedes-Benz USA, LLC.

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