The Recall Desk
SevereNHTSA·18V485000·Announced 2018-07-19

Polaris Recalls 2011-2016 GEM Electric Vehicles Due to Frame Crack Risk

Polaris is recalling 2011-2016 GEM electric vehicles because a cracked lower frame tube can cause the upper cab frame to fail, increasing injury risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (frame crack) that can lead to cab frame failure and increased risk of injury or crash, meeting the criteria for a Severe rating.

Plain-English summary

Polaris Industries, Inc. is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The recall addresses a defect where the lower main frame tube may crack, which can result in the failure of the secondary upper cab frame.

If the upper cab frame fails, it can increase the risk of injury or crash. The affected vehicles include the GEM EL, E2, and ELXD models from model years 2011 through 2016.

Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes free of charge. The recall began on December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
GEM EL, E2, ELXD
Brand
GEM
Manufacturer
Polaris Industries, Inc.
Category
Vehicle — Electric Vehicle
Hazard
Affected units
1,946

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • EL
  • E2
  • ELXD

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · GEM

Same manufacturer · Polaris Industries, Inc.

See all →

Same hazard · structural failure

See all →