The Recall Desk
Our severity:SevereNHTSA·18V484000·Announced 2018-07-19

Polaris Recalls 2016-2017 GEM Electric Vehicles for Drive Mode Switch Defect

Polaris is recalling 2016-2017 GEM E2, E4, E6, and ELXD vehicles because a faulty drive mode switch may cause the vehicle to move in the opposite direction intended.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where the vehicle may move in the opposite direction intended, creating an increased risk of a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Polaris Industries, Inc. is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The recall addresses a defect in the drive mode switch, which can send an incorrect signal to the vehicle's electrical system.

This defect may cause the vehicle to become inoperative or move in the opposite direction than intended by the operator. If the operator intends to go forward but the vehicle reverses instead, there is an increased risk of a crash.

Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral, and reverse) free of charge. The recall began on November 28, 2018. This recall supersedes recall 16V-884, and vehicles previously repaired under that campaign also need the repairs covered by this new campaign. Owners may contact Polaris customer service at 1-855-863-2284 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
GEM ELXD, E4, E2, E6
Brand
GEM
Manufacturer
Polaris Industries, Inc.
Category
Vehicle — Electric Utility Vehicle
Hazard
Affected units
2,110

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • ELXD
  • E4
  • E2
  • E6

Distribution

Distributed nationwide across the United States.

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