GEM Recalls 2024-2025 Electric Vehicles Due to Ball Joint Separation Risk
GEM is recalling 2024-2025 E2, E4, E6, and ELXD vehicles because improperly tightened ball joint screws may separate, causing loss of steering control.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (ball joint separation) that can cause loss of steering control and increase crash risk, meeting the criteria for a Severe rating.
Plain-English summary
GEM WAEV LLC is recalling certain 2024-2025 model year GEM E2, E4, E6, and ELXD vehicles. The recall addresses a defect where the mounting screws between the ball joint and the hub strut may have been improperly tightened. This condition can result in the ball joint separating from the wheel.
Ball joint separation can cause a loss of steering control, which increases the risk of a crash. The source text does not report any specific incidents of injury or death associated with this defect.
Dealers will tighten the mounting screws free of charge to correct the issue. Owner notification letters were mailed on January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. This recall is superseded by NHTSA recall 25V-380.
The recalled product
- Product
- GEM E4, E2, E6, ELXD
- Brand
- GEM
- Manufacturer
- GEM WAEV LLC
- Category
- Vehicle — Electric Vehicle
- Affected units
- 243
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (4)
- E4
- E2
- E6
- ELXD
Distribution
Distributed nationwide across the United States.
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