The Recall Desk
Our severity:SevereNHTSA·25V380000·Announced 2025-06-23

GEM Recalls 2022-2025 Electric Vehicles Due to Ball Joint Separation Risk

GEM is recalling 2022-2025 e2, e4, e6, and eLXD vehicles because improperly tightened fasteners may cause the front lower ball joint to separate, potentially leading to a loss of steering control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (ball joint separation) that can cause a loss of steering control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

GEM WAEV LLC is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The recall addresses a defect where the retaining fasteners between the front lower ball joint and the hub strut may have been improperly tightened. This issue can result in the ball joint separating from the wheel.

If the ball joint separates, the vehicle may experience a loss of steering control, which increases the risk of a crash. The source text does not report any specific incidents of injury or death associated with this defect.

Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed on July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680 for more information. This recall replaces NHTSA recall 24V971.

The recalled product

Product
GEM E2, ELXD, E4, E6
Brand
GEM
Manufacturer
GEM WAEV LLC
Category
Vehicle — Electric Vehicle
Hazard
Affected units
5,353

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • E2
  • ELXD
  • E4
  • E6

Distribution

Distributed nationwide across the United States.

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Same hazard · loss of control

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