The Recall Desk
HighNHTSA·17V287000·Announced 2017-04-28

Volkswagen Recalls 2016-2017 CC Models for Incorrect Front Head Restraints

Volkswagen is recalling 2016-2017 CC vehicles because incorrect front seat head restraints may have been installed, increasing the risk of head injury in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (incorrect head restraints) that increases the risk of injury in a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2016-2017 CC vehicles. The recall addresses a defect where incorrect front seat head restraints may have been installed on these vehicles. This issue causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

If the front seat head restraints are incorrect, the seat occupant's head may be inadequately restrained in the event of a crash. This condition increases the risk of injury to the occupant.

Volkswagen will notify owners, and dealers will replace the front seat head restraints free of charge. The recall began on June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 for more information. Volkswagen's number for this recall is 72G5.

The recalled product

Product
VOLKSWAGEN CC
Brand
VOLKSWAGEN
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Head Restraints
Hazard
Affected units
23

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CC

Distribution

Distributed nationwide across the United States.

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