The Recall Desk
HighNHTSA·17V177000·Announced 2017-03-14

Mercedes-Benz Recalls Vehicles Due to Potential Air Bag Deployment Issues

Mercedes-Benz is recalling various models because incorrect software in control units may prevent air bags from deploying correctly in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical component (air bags) where failure to deploy increases injury risk in a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' criteria for risk-of-harm products without reported injury.

Plain-English summary

Mercedes-Benz USA, LLC is recalling specific model years of Mercedes-Benz vehicles, including the C300, E350, SL550, and S550, among others. The recall involves vehicles from model years 2008 through 2017, depending on the specific model and trim level.

The defect involves various control units on these vehicles that may have been updated with incorrect software. This software error potentially affects the correct deployment of the air bags in the event of a crash. If the air bags do not deploy as intended, there is an increased risk of injury during a crash.

Mercedes-Benz USA will notify owners, and dealers will update the software in the affected control units free of charge. The recall began on April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, MERCEDES BENZ C250, C300, C350, CLS550
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Air Bags
Hazard
Affected units
51

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (16)

  • C250
  • C300
  • C350
  • CLS550
  • G63
  • GL450
  • ML350
  • SL63
  • GLE300D
  • GLK350
  • AMG GT S
  • E350
  • SL550
  • S550
  • CLA250
  • GLC300

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Mercedes-Benz USA, LLC.

See all →

Same hazard · air bag failure

See all →