The Recall Desk
HighNHTSA·16V519000·Announced 2016-07-08

Audi Recalls 2017 Q7 Models Due to Air Bag Software Defect

Volkswagen is recalling 2017 Audi Q7 vehicles because a software issue may cause frontal air bags to deploy with excessive force, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (air bags) where injury has not yet been reported, fitting the 'High' severity criteria for theoretical or unreported injury risks.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2017 Audi Q7 vehicles manufactured between August 30, 2015, and May 8, 2016. The recall involves approximately 14,535 vehicles.

The defect is a software issue within the air bag control module that may cause the frontal air bags to deploy with more force than required in certain crashes. This condition causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection." Air bags that deploy with excessive force may increase the risk of injury.

Volkswagen will notify owners, and dealers will update the air bag control module software free of charge. The recall began in September 2016. Owners may contact Audi customer service at 1-800-253-2834 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
AUDI Q7
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Air Bag / Safety System
Hazard
Affected units
14,535

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • Q7

Distribution

Distributed nationwide across the United States.

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