The Recall Desk
Our severity:SevereNHTSA·16V955000·Announced 2016-12-29

Volkswagen and Audi Recall Vehicles for Air Bag and Seat Belt Defects

Volkswagen Group of America is recalling specific 2016-2018 Audi and Volkswagen models because air bags or seat belt pretensioners may not function properly in a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where safety restraint systems (air bags and seat belt pretensioners) may fail to deploy, which aligns with the rubric criterion for 'structural vehicle defect' or 'significant injury' risk.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles. These vehicles are affected because the driver frontal air bags, passenger frontal air bags, or head air bags may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury. The recall began in April 2017.

Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
VOLKSWAGEN, AUDI E-GOLF, A4 ALLROAD, GOLF, Q7
Brand
VOLKSWAGEN
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Safety Restraint Systems
Hazard
Affected units
5,947

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (8)

  • E-GOLF
  • A4 ALLROAD
  • GOLF
  • Q7
  • A6
  • A7
  • TIGUAN
  • Q5

Distribution

Distributed nationwide across the United States.

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