Heartland Recalls 2016-2017 Torque Travel Trailers Due to Weak Safety Chains
Heartland is recalling 2016-2017 Torque travel trailers because the safety chains are rated for less weight than the trailer's gross vehicle weight rating.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect where safety chains are insufficiently rated, creating a risk of trailer separation and crash, which aligns with the 'Severe' criteria for structural defects.
Plain-English summary
Heartland Recreational Vehicles, LLC is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured between December 15, 2015, and March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs, which is less than the gross vehicle weight rating (GVWR) of the travel trailer.
The defect poses a safety risk because, in the event the main trailer connection fails, the weight of the trailer can break the safety chains if they are not strong enough. This failure allows the trailer to separate from the vehicle, increasing the risk of a crash.
Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at [email protected]. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The recalled product
- Product
- HEARTLAND TORQUE
- Brand
- HEARTLAND
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Category
- Vehicle — Travel Trailer
- Affected units
- 33
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- TORQUE
Distribution
Distributed nationwide across the United States.
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