The Recall Desk
HighNHTSA·15V763000·Announced 2015-11-17

Ford E-Series Wheelchair Lift Recall Due to Platform Cracking

Mobility Specialists is recalling 2006-2014 Ford E-250 and E-350 vans with Ricon wheelchair lifts. The platform side plates may crack or bearings may shift, causing the lift to fall and injure the operator.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of injury to the lift operator due to the platform falling, but the source text does not report any actual injuries or fatalities, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Mobility Specialists, Inc. is recalling certain model year 2006-2014 Ford E-250 and E-350 vehicles modified with specific Ricon Corporation wheelchair lifts (models S2005, S2010, S5005, S5010, S5505, and S5510). The recall involves 285 vehicles.

The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting, which could cause the wheelchair lift platform to fall out of the vehicle when the doors are opened.

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center to install supplemental platform support bumpers. Any platform that has already started cracking will be replaced free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438 or Ricon customer service at 1-800-322-2884.

The recalled product

Product
FORD E-250, E-350
Brand
FORD
Manufacturer
Mobility Specialists, Inc.
Category
Vehicle — Wheelchair Lift
Hazard
Affected units
285

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • E-250
  • E-350

Distribution

Distributed nationwide across the United States.

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