The Recall Desk
HighNHTSA·14V617000·Announced 2014-10-03

Ford E-250 and E-350 Wheelchair Lift Platform Recall

New England Wheels is recalling 2006-2014 Ford E-250 and E-350 vans with specific Ricon wheelchair lifts because the platform side plate may crack.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect in a wheelchair lift that poses a risk of injury to the operator if the platform falls, but no injuries or fatalities are reported in the source text.

Plain-English summary

New England Wheels is recalling certain model year 2006-2014 Ford E-250 and E-350 vehicles that were modified to include specific Ricon Corporation wheelchair lifts. The affected lift models are S2005, S2010, S5005, S5010, S5505, and S5510. The defect involves the platform side plate of the wheelchair lift, which may crack.

If the platform side plates crack, the lift platform can separate from the lift and rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

New England will notify owners to take their vehicles to a Ricon dealer or service center to install supplemental platform support bumpers. Any platform that has already started cracking will be replaced free of charge. The recall began on November 17, 2014. Owners can contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884.

The recalled product

Product
FORD E-350, E-250
Brand
FORD
Manufacturer
New England Wheels
Category
Vehicle — Wheelchair Lift
Hazard
Affected units
286

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • E-350
  • E-250

Distribution

Distributed nationwide across the United States.

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