Ford E-250 wheelchair lift cam failure recall
New England Wheels is recalling 2008, 2013, and 2014 Ford E-250 vans with Ricon wheelchair lifts because the positioning cam may fail, causing the platform to rise too high.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a structural vehicle defect where a wheelchair lift platform may rise above the floor height, creating a risk of injury for users, but no specific injuries or fatalities are reported in the source text.
Plain-English summary
New England Wheels is recalling certain 2008, 2013, and 2014 Ford E-250 vehicles that were modified to include Ricon Wheelchair lifts. The recall addresses a defect in the wheelchair lift positioning input cam, which may fail while the lift is in use. This failure allows the platform to travel higher than the vehicle's floor height, causing the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
If the wheelchair lift platform stops above the vehicle floor, a wheelchair user exiting the lift may tip inwards towards the vehicle, increasing the risk of injury. The recall began on March 18, 2019.
New England has notified owners, and Ricon dealers will replace the lift positioning input cam free of charge. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- FORD E-250
- Brand
- FORD
- Manufacturer
- New England Wheels
- Category
- Vehicle — Wheelchair Lift
- Affected units
- 3
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- E-250
Distribution
Distributed nationwide across the United States.
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