The Recall Desk
HighNHTSA·15V750000·Announced 2015-11-12

Eldorado Shuttle Buses Recalled for Wheelchair Lift Bearing Defect

Eldorado is recalling 2006-2015 shuttle buses equipped with specific Ricon wheelchair lifts. The defect may cause the lift platform to fall out of the vehicle, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect in a wheelchair lift that could cause the platform to fall out of the vehicle, increasing the risk of injury to the operator. No injuries or deaths are reported in the source text, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Eldorado National- Kansas is recalling certain model year 2006-2015 Aerotech, AeroElite, Aerolite, Advantage, Transtech, and Krystal shuttle buses, as well as model year 2006-2014 VersaShuttle shuttle buses. These vehicles were manufactured between January 1, 2006, and August 25, 2014, and are equipped with specific Ricon Corporation wheelchair lifts (models S2005, S2010, S5005, S5010, S5505, and S5510). The recall affects 2,978 vehicles.

The affected wheelchair lifts are equipped with folding link arms that may have pivot holes that are too big. This allows the bearings to move out of position. If the bearings move out of position, the stowed platform may have excessive movement, resulting in failure of the platform mounting. This failure could cause the wheelchair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Eldorado will notify owners, and Ricon will inspect the link arms for damage or displaced bearings and inspect the platform for cracks. Any damaged parts will be replaced free of charge. The recall began on December 15, 2015. Owners may contact Eldorado customer service at 1-785-827-1033 or Ricon Customer Service at 1-800-322-2884. Note that these buses and wheelchair lifts were subject to a similar recall in 2014, and all vehicles that received that remedy are still affected by this recall.

The recalled product

Product
KRYSTAL, ELDORADO SHUTTLE BUS, AEROLITE, AERO ELITE, ADVANTAGE
Brand
KRYSTAL
Affected units
2,978

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • SHUTTLE BUS
  • AEROLITE
  • AERO ELITE
  • ADVANTAGE
  • TRANSTECH
  • AEROTECH
  • VERSA SHUTTLE

Distribution

Distributed nationwide across the United States.