The Recall Desk
HighNHTSA·10V352000·Announced 2010-07-27

Eldorado Motorhomes Recalled for Defective Wheelchair Lift Software

Eldorado National is recalling 2008-2010 motorhomes with Ricon wheelchair lifts due to software defects that may cause the platform to overrun the floor level, posing a fall risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the criteria for a High severity score.

Plain-English summary

Eldorado National is recalling certain model year 2008-2010 Aero Elite, Aerolite, Aerotech, Transtech, and Versa Shuttle motorhomes. The recall affects vehicles equipped with certain Ricon S Series and K Series L-Model wheelchair lifts. The total number of affected vehicles is 457.

The wheelchair lifts contain defective software that controls the lift-up function. If the switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately one second before stopping. This continued travel may cause the platform to overrun the floor level cut-off point.

When the platform overruns the vehicle floor level and stops at an angle of 15-20 degrees, it is possible for a person in a wheelchair to tip over or for someone standing on the platform to fall, possibly resulting in injuries. Eldorado National is working with Ricon to perform repairs through authorized Ricon dealers. Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and ship a DVD-based training aid. The safety recall was expected to begin during August 2010. Owners may contact Ricon Customer Service at 1-800-322-2884 or email [email protected].

The recalled product

Product
ELDORADO VERSA SHUTTLE, AERO ELITE, AEROTECH, TRANSTECH
Brand
ELDORADO
Manufacturer
ELDORADO NATIONAL
Affected units
457

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • VERSA SHUTTLE
  • AERO ELITE
  • AEROTECH
  • TRANSTECH
  • AEROLITE

Distribution

Distributed nationwide across the United States.