The Recall Desk
SevereNHTSA·23V811000·Announced 2023-12-04

Eldorado Axess and EZR Buses Recalled for Driveshaft Separation Risk

Eldorado is recalling 2019-2023 Axess and EZR buses because a transmission yoke may separate, causing a sudden loss of drive power and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission yoke separation) that results in a sudden loss of drive power, which the source states can increase the risk of a crash and passenger injury.

Plain-English summary

Eldorado National-California, Inc. is recalling certain 2019-2023 Axess and EZR vehicles. The recall involves 443 vehicles where the transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect and, if necessary, tighten loose transmission yoke bolts free of charge. Owner notification letters were mailed on February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ELDORADO AXESS, EZR
Brand
ELDORADO
Manufacturer
Eldorado National- California, Inc.
Category
Vehicle — Bus
Hazard
Affected units
443

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • AXESS
  • EZR

Distribution

Distributed nationwide across the United States.

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Same hazard · loss of drive power

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