The Recall Desk
SevereNHTSA·18V926000·Announced 2018-12-18

Eldorado Buses Recalled for Back Seat Cushion Locking Defect

Eldorado is recalling 2017-2018 Arrivo, Passport, and E-Z Rider Max BRT buses because back seat cushions may not stay locked in place during a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where seat cushions may not remain locked during a crash, increasing the risk of injury to occupants.

Plain-English summary

Eldorado National-California, Inc. is recalling certain 2017-2018 Arrivo, Passport, and E-Z Rider Max BRT buses. The recall involves a defect where the back seat cushion may not remain locked into place when rotated from the stowed position to the upright position, particularly under load such as in a crash or sudden stop. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and number 210, "Seat Belt Assembly Anchorages."

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury. Eldorado National California has notified owners, and dealers will inspect and repair the affected seats free of charge. The recall began on January 31, 2019.

Owners may contact Eldorado National-California Customer Service at 1-909-591-9557 or Freedman Seating Company at 1-800-443-4540. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
ELDORADO ARRIVO, PASSPORT, E-Z RIDER MAX BRT
Brand
ELDORADO
Manufacturer
Eldorado National- California, Inc.
Category
Vehicle — Bus
Hazard
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ARRIVO
  • PASSPORT
  • E-Z RIDER MAX BRT

Distribution

Distributed nationwide across the United States.

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