The Recall Desk
HighNHTSA·12V513000·Announced 2012-10-19

Eldorado Buses Recalled for Defective Emergency Window Handles

Eldorado National is recalling 2011 Axess and E-Z Rider II Max buses because emergency egress window handles may break, potentially trapping passengers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect in emergency egress equipment that could trap passengers and cause injury, but the source text does not report any actual injuries or deaths, fitting the 'High' criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Eldorado National is recalling certain model year 2011 Axess and E-Z Rider II Max buses manufactured between October 1, 2010, and October 31, 2010. These vehicles are equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The recall involves 9 vehicles.

The material used to cast the handle that opens the emergency egress window has an incorrect composition, which reduces its strength. As a result, the handle may break before the window latch is released. If the handle fails during an emergency, passengers may be trapped in the vehicle, placing them at risk of injury.

Eldorado National will notify owners, and dealers will replace the defective handles free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information or contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ELDORADO AXESS, E-Z RIDER II MAX
Brand
ELDORADO
Manufacturer
Eldorado National- California, Inc.
Category
Vehicle — Bus
Hazard
Affected units
9

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • AXESS
  • E-Z RIDER II MAX

Distribution

Distributed nationwide across the United States.

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