The Recall Desk
HighNHTSA·15V655000·Announced 2015-10-14

Mercedes-Benz Recalls 2014-2015 B-Class Electric Drive Vehicles for Software Defect

Mercedes-Benz is recalling 2,618 model year 2014-2015 B-Class Electric Drive vehicles because a communication error may cause the electric powertrain to shut down, temporarily immobilizing the vehicle.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (loss of propulsion) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured between November 21, 2013, and May 26, 2015. The recall involves 2,618 vehicles.

The recall is due to a communication error within the electric drive system. This error may cause the electric powertrain unit to shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power. A vehicle stall increases the risk of a crash.

Mercedes-Benz will notify owners, and dealers will update the electric drive system software free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ, MERCEDES BENZ B 250E, B-CLASS ELECTRIC
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Electric Vehicle
Hazard
Affected units
2,618

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • B 250E
  • B-CLASS ELECTRIC

Distribution

Distributed nationwide across the United States.

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