Mercedes-Benz Recalls 2014-2015 B-Class Electric Drive Vehicles for Software Defect
Mercedes-Benz is recalling 2,618 model year 2014-2015 B-Class Electric Drive vehicles because a communication error may cause the electric powertrain to shut down, temporarily immobilizing the vehicle.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (loss of propulsion) where injury has not yet been reported, fitting the High severity criteria.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured between November 21, 2013, and May 26, 2015. The recall involves 2,618 vehicles.
The recall is due to a communication error within the electric drive system. This error may cause the electric powertrain unit to shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power. A vehicle stall increases the risk of a crash.
Mercedes-Benz will notify owners, and dealers will update the electric drive system software free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ, MERCEDES BENZ B 250E, B-CLASS ELECTRIC
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC.
- Category
- Vehicle — Electric Vehicle
- Affected units
- 2,618
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- B 250E
- B-CLASS ELECTRIC
Distribution
Distributed nationwide across the United States.
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