The Recall Desk
Our severity:SevereNHTSA·14V294000·Announced 2014-06-04

Chrysler Recalls 2014 Ram ProMaster Vehicles for Water Intrusion Defect

Chrysler is recalling 2014 Ram ProMaster vehicles because water intrusion may cause circuit corrosion, potentially disabling air bags and other safety features.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a defect that can disable air bags and other safety systems, which aligns with the rubric criterion for 'structural vehicle defect' or 'significant injury' risk, warranting a Severe rating.

Plain-English summary

Chrysler Group LLC is recalling certain model year 2014 Ram ProMaster vehicles manufactured between April 23, 2013, and May 22, 2014. The recall involves 17,727 vehicles. The defect involves potential circuit corrosion caused by water intrusion around the in-floor battery cover and door footwell trim.

This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights, and/or door locks. The recall notice states that these issues increase the risk of a crash and injury to occupants if the air bags do not deploy.

Chrysler will notify owners, and dealers will inspect connectors in the footwell areas, the ignition fuse, and the occupant restraint control (ORC) module for corrosion. If corrosion is found, dealers will repair the connectors and ignition fuse, replace the ORC module, install a water barrier sealer, add di-electric grease to connectors, and replace the body plug. The in-floor battery ignition fuse will also be relocated. These repairs will be performed free of charge. The recall began on October 3, 2014, and an interim letter was distributed to owners on July 30, 2014. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
RAM PROMASTER
Brand
RAM
Manufacturer
Chrysler Group LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
17,727

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

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