GM Recalls 2014 Trucks for Transmission Software Error
General Motors is recalling 2014 Chevrolet Silverados and GMC Sierras because incorrect transmission software may fail to display first gear, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where the defect creates an increased risk of a crash, but no specific injuries or fatalities are reported in the source text.
Plain-English summary
General Motors LLC is recalling certain 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The recall addresses software intended for 2015 vehicles that was incorrectly installed by service centers into these 2014 models.
The incorrect software may cause the transmission indicator to fail to display that gear position "1" has been selected. This non-compliance with Federal Motor Vehicle Safety Standard 102 means the driver may not realize the vehicle is in first gear rather than drive. If the driver pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.
GM will notify owners, and dealers will upload the correct transmission software free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782. General Motors' number for this recall is 13442.
The recalled product
- Product
- GMC, CHEVROLET SIERRA, SILVERADO
- Brand
- GMC
- Manufacturer
- General Motors LLC
- Category
- Vehicle — Pickup Trucks
- Affected units
- 18
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- SIERRA
- SILVERADO
Distribution
Distributed nationwide across the United States.
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