The Recall Desk
SevereNHTSA·14V374000·Announced 2014-06-27

GM Recalls 2014-2015 Trucks and SUVs for Transfer Case Defect

General Motors is recalling specific 2014-2015 Chevrolet and GMC vehicles because an electrical short may cause the transfer case to shift to neutral unexpectedly.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the powertrain that can cause loss of drive power or vehicle roll-away, creating a significant risk of injury or crash.

Plain-English summary

General Motors LLC is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, as well as model year 2015 GMC Yukon, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The recall involves approximately 392,459 vehicles.

The defect is an electrical signal short that may cause the transfer case to shift to neutral without the driver's input. If this occurs while the vehicle is parked and the parking brake is not in use, the vehicle may roll away, increasing the risk of injury to bystanders. If it occurs while driving, the vehicle would lose drive power, increasing the risk of a crash.

GM will notify owners, and dealers will re-program the software in the transfer case control module free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14192.

The recalled product

Product
CHEVROLET, GMC SILVERADO, YUKON, TAHOE, SIERRA
Brand
CHEVROLET
Manufacturer
General Motors LLC
Affected units
392,459

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • SILVERADO
  • YUKON
  • TAHOE
  • SIERRA
  • SUBURBAN

Distribution

Distributed nationwide across the United States.