The Recall Desk
HighNHTSA·12V535000·Announced 2012-11-06

Fleetwood RV Recalls Motorhomes Due to Weak Entry Step Support

Fleetwood RV is recalling certain 2010-2013 Storm, Terra, and Encounter motorhomes because the entry step lacks sufficient support and may collapse.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect that may cause personal injury, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Fleetwood RV, Inc. is recalling certain model year 2010 and 2011 Encounter vehicles, 2011-2013 Storm vehicles, and 2012 Terra vehicles. The affected units were manufactured between November 19, 2009, and September 18, 2012, depending on the specific model. The recall involves a total of 842 vehicles.

The defect involves the entry step to the motorhome, which lacks sufficient structural support. This weakness may cause the step to become damaged by repeated use. If the step collapses during use, it could potentially cause personal injury.

Fleetwood RV will notify owners, and dealers will inspect the vehicles and reinforce the step structural support as necessary. The safety recall began in December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FLEETWOOD STORM, TERRA, ENCOUNTER
Brand
FLEETWOOD
Manufacturer
FLEETWOOD RV, INC.
Affected units
842

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • STORM
  • TERRA
  • ENCOUNTER

Distribution

Distributed nationwide across the United States.