The Recall Desk
HighNHTSA·11V149000·Announced 2011-03-04

GM Recalls 2011 Buick and Cadillac Vehicles for HVAC Software Defect

General Motors is recalling 2011 Buick Lacrosse and Cadillac SRX vehicles because a software defect may disable climate control, potentially reducing driver visibility.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where a crash could result from decreased visibility, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

General Motors is recalling certain model year 2011 Buick Lacrosse and Cadillac SRX vehicles due to a non-compliance with Federal Motor Vehicle Safety Standard No. 103 regarding windshield defrosting and defogging systems. The defect involves the software in the Electronic Climate Control (ECC) module, which may disable the driver's ability to adjust heating, ventilation, and air conditioning (HVAC) settings.

If this condition occurs, the driver will be unable to control the vehicle's heating, cooling, or ventilation. If the defrost system is affected when required, it may decrease the driver's visibility, which could result in a crash.

Dealers will reprogram the ECC module free of charge. The safety recall began on March 11, 2011. Owners may contact Buick at 1-866-608-8080, Cadillac at 1-866-982-2339, or visit the owner center at www.gmownercenter.com.

The recalled product

Product
BUICK, CADILLAC LACROSSE, SRX
Brand
BUICK
Manufacturer
GENERAL MOTORS CORP.
Category
Vehicle — HVAC / Climate Control
Hazard
Affected units
10,179

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • LACROSSE
  • SRX

Distribution

Distributed nationwide across the United States.

Related recalls

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Same hazard · reduced visibility

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