Coach & Equipment Phoenix Shuttle Buses Recalled for Wheelchair Lift Defect
Coach & Equipment is recalling 2007-2010 Phoenix shuttle buses with certain Ricon wheelchair lifts due to a software defect that may cause the lift to overrun the floor level.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the criteria for a High severity score.
Plain-English summary
Coach & Equipment is recalling certain model year 2007 through 2010 Phoenix shuttle buses manufactured between October 2007 and January 2010. The recall affects vehicles fitted with certain Ricon S Series and K Series L-Model wheelchair lifts. A total of 884 vehicles are affected by this safety recall.
The defect involves a problem in the software that controls the lift's "up" function. If the "up" button is released before the floor level limit switch is activated, the lift may continue traveling upward and overrun the floor level cut-off point. When the platform overruns the vehicle floor level and stops at an angle of 15-20 degrees, it is possible for a person in a wheelchair to tip over or for someone standing on the platform to fall, potentially resulting in injuries.
Coach & Equipment will notify owners, and repairs will be performed by authorized Ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, Ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship a DVD-based training aid to promote proper lift operation at no cost. The safety recall is expected to begin during August 2010. Owners may contact Ricon at 1-818-267-3000 or Coach & Equipment at 1-315-536-2321.
The recalled product
- Product
- COACH & EQUIPMENT PHOENIX
- Brand
- COACH & EQUIPMENT
- Manufacturer
- COACH AND EQUIPMENT MFG CORP.
- Category
- Vehicle — Shuttle Bus
- Hazard
- Affected units
- 884
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- PHOENIX
Distribution
Distributed nationwide across the United States.
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