Starcraft Allstar Shuttle Buses Recalled for Wheelchair Lift Software Defect
Starcraft is recalling 2007-2009 Allstar shuttle buses equipped with certain Ricon wheelchair lifts due to a software defect that may cause the lift to overrun the vehicle floor level.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria.
Plain-English summary
Starcraft Bus is recalling certain model year 2007 through 2009 Allstar shuttle buses manufactured between October 2007 and December 2009. The recall applies to vehicles fitted with certain Ricon S Series and K Series L-Model wheelchair lifts. The defect involves a software problem in the lift's "up" function. If the "up" button is released before the floor level limit switch is activated, the lift may continue traveling upward and overrun the floor level cut-off point.
When the platform overruns the vehicle floor level and stops at an angle of 15 to 20 degrees, it is possible for a person in a wheelchair to tip over or for someone standing on the platform to fall, which may result in injuries. Starcraft will notify owners, and authorized Ricon dealers will perform repairs free of charge. A software solution is under investigation. Until available, Ricon will provide owners with a bulletin outlining proper operation and a DVD-based training aid at no cost. The safety recall began on November 12, 2010. Owners may contact Ricon at 1-818-267-3000 or Starcraft at 1-800-348-7440.
The recalled product
- Product
- STARCRAFT ALLSTAR
- Brand
- STARCRAFT
- Manufacturer
- STARCRAFT BUS
- Category
- Vehicle — Shuttle Bus
- Affected units
- 1,020
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- ALLSTAR
Distribution
Distributed nationwide across the United States.
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