The Recall Desk
SevereNHTSA·17V446000·Announced 2017-07-14

Forest River Recalls 2016 StarCraft Quest School Buses for Driveshaft Defect

Forest River is recalling 2016 StarCraft Quest school buses because a flexible coupling may fail, potentially damaging brake and fuel lines or allowing the vehicle to roll.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (driveshaft coupling failure) that may damage brake and fuel lines and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Forest River, Inc. is recalling certain 2016 StarCraft Quest school buses built on Ford Transit chassis. The recall addresses a defect in the flexible coupling that connects the transmission to the driveshaft, which may prematurely fail.

If the coupling fails, the vehicle will not be able to move under its own power. The disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

Forest River will notify owners. As an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on July 25, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-348-7440.

The recalled product

Product
STARCRAFT QUEST
Brand
STARCRAFT
Manufacturer
Forest River, Inc.
Category
Vehicle — School Bus
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • QUEST

Distribution

Distributed nationwide across the United States.

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