The Recall Desk
HighCPSC·97132·Announced 1997-05-29

General Cable Recalls Outdoor Extension Cords Due to Shock Hazard

General Cable is recalling over 2,700 Carol and Ace outdoor extension cords because exposed wires near the receptacle end present a shock hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrocution/electric shock) where no injuries have been reported, which aligns with the High severity criteria in the rubric.

Plain-English summary

General Cable Corp. is recalling more than 2,700 outdoor extension cords sold under the Carol and Ace brand names in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall is due to an exposed wire near the receptacle end of the cord, which presents a shock hazard to consumers. The company is not aware of any injuries involving these cords, and the recall is being conducted to prevent the possibility of injury.

The affected Carol brand extension cords feature orange, yellow, green, blue, or beige cords with matching or black plugs and receptacles. They have three receptacles at one end marked "CAROL" and "W-8" and are available in lengths from 2 to 100 feet. The Ace brand extension cords have orange cords with black plugs and receptacles, three receptacles marked "W-8" (and possibly "ACE"), and are available in 2, 10, 50, or 100-foot lengths. Both brands are UL listed and were sold in cardboard wrappers indicating they were made in the USA.

These extension cords were sold at hardware stores, home centers, and electrical distributors nationwide from April 1997 through May 1997 for prices ranging from about $6 to $90. Consumers should stop using these extension cords immediately and return them to the store where purchased to receive a full refund. Alternatively, consumers can receive a refund by calling General Cable Corp. toll-free at (888) 594-2600 between 8 a.m. and 5 p.m. EDT Monday through Friday or by writing to the company at Dept. 1R, Tesseneer Drive, Highland Heights, Ky. 41076-9753.

The recalled product

Product
Ace outdoor extension cords
Manufacturer
Carol

Distribution

Distributed nationwide across the United States.